We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you wish to return your package, send back your return within 14 days together with a filled out return form, that you will receive together with your package. The customer is responsible for the shipping charges of the return package.
Please note that returns will need to be sent to the following address:

Grocery
Elmegade 21
2200 Copenhagen N
Denmark

Please note that when you return your package, you have the responsibility of the package until we receive it. We recommend you to hold on to your shipping receipt and send with track&trace. We suggest you use GLS we have had the best experience using them. Please do not use DPD we experience a lot of issues with them here in Denmark.

The customer is responsible for the shipping charges of the return package for an exchange. If you are based outside the EU you will need to pay taxes and duties on this by yourself. Please note that we are only able to offer size exchanges, if the new size is still in stock. If you wish to exchange your item for an alternative style, we suggest that you return your item and purchase the new item separately in a new order.

When you return your package, you have the responsibility of the package until we receive it. We recommend you to hold on to your shipping receipt and send with track&trace.

If you want to use GLS as we suggest you can order a returnlabel from one of these links. Else you can choose your own courier. (Please do not use DPD we experience a lot of issues with them here in Denmark.)

• Order returnlabel for returns from Denmark  HERE